WEBSITE TERMS + CONDITIONS
Last Updated: September 2026
These Terms and Conditions govern your use of pittsburghfitnessproject.com and the online services provided by Pittsburgh Fitness Project (“PFP,” “we,” “us,” or “our”).
By accessing or using this website, you agree to these Terms.
WEBSITE INFORMATION
PFP provides this website primarily as an informational resource for prospective and current clients.
We make reasonable efforts to keep information about our services, schedules, staff, pricing, and policies current. However, offerings, schedules, pricing, staffing, availability, and policies may change.
Where information on the website differs from a current signed membership agreement, service agreement, waiver, or other written agreement between you and PFP, the applicable signed agreement will control.
FITNESS + HEALTH INFORMATION
Content on this website is provided for general informational purposes and is not intended to replace individualized medical advice, diagnosis, or treatment.
Exercise and physical activity involve inherent risks. Your ability to participate safely may depend on your individual health, medical history, injuries, medications, and other circumstances.
Talk with an appropriate healthcare professional when necessary before beginning or changing an exercise program.
Physical Therapy services are subject to their own professional and clinical requirements.
SERVICES + AVAILABILITY
PFP offers services that may include fitness assessments, Personal Training, Semi-Private Training, Group Fitness, PFP Barbell, Physical Therapy, Massage Therapy, InBody 270 scans, and infrared sauna access. Current availability may vary.
Appointments and classes are subject to capacity, coach/provider availability, scheduling requirements, and applicable cancellation policies.
PRICING + PAYMENT
Prices shown on the website are stated in U.S. dollars unless otherwise indicated.
PFP may update pricing, packages, memberships, promotions, or available services from time to time.
Applicable fees, expiration dates, or recurring billing terms will be disclosed at purchase or enrollment.
Purchases and account management may be processed through third-party services such as MindBody and are also subject to any terms presented through those platforms.
MONTHLY MEMBERSHIPS
PFP memberships are billed month-to-month.
Membership cancellation requests must be submitted at least 24 hours before the next scheduled billing date. Cancellation becomes effective at the end of the current paid billing period.
PFP generally does not freeze memberships. Medical pauses may be approved when appropriate documentation is provided.
Additional membership-specific terms may be disclosed during enrollment.
INTRODUCTORY OFFERS
PFP may offer introductory packages or limited-term programs for new clients.
Current Intro Offer terms include:
Personal Training Intro: Four 30-minute sessions; valid for 30 days from purchase.
Group Fitness Intro: Five classes for $25; valid for 14 days from the first class.
Small Group Course: Six consecutive weeks; current price $200.
Missed Intro Offer sessions count toward the purchased package and are not replaced.
PFP may change introductory offers, pricing, or availability for future purchases.
Membership cancellations, appointment cancellations, class cancellations, missed sessions, and service cancellations are governed by the current PFP Cancellation Policy.
Where applicable, late cancellation or no-show charges may apply according to the policy disclosed when the applicable service is booked.
CANCELLATIONS + MISSED APPOINTMENTS
Different PFP services have different cancellation requirements.
Personal Training and Semi-Private Training: At least 12 hours’ notice. Sessions cancelled outside the required window or missed without notice are forfeited.
Group Fitness: At least 1 hour’s notice. Late cancellations or no-shows may result in the client being charged for the session.
Massage Therapy: At least 12 hours’ notice. No-shows are charged for the scheduled session.
Fitness Assessments: At least 12 hours’ notice. Missed assessments are charged, and a new assessment fee is required to reschedule after a no-show.
Physical Therapy: At least 24 hours’ notice is required to cancel or reschedule. Cancellations made within 24 hours are subject to a $100 late cancellation fee. No-shows are charged the full session fee.
For the complete current policy, please review the PFP Cancellation + Account Policy.
PACKAGES, EXPIRATION + STORE CREDIT
Unless a different expiration period is disclosed at purchase, prepaid PFP packages expire 12 months from the date of purchase.
Classes included as part of a recurring monthly membership do not roll over to future months.
Eligible prepaid packages may be exchanged for PFP store credit for use toward other eligible services. Package value is not redeemable for cash except where required by law.
REFUNDS
Unless otherwise stated at the time of purchase or required by law, purchases may be subject to the refund and expiration rules applicable to the particular service, package, or membership.
MEMBER ACCOUNTS
Current PFP clients may use MindBody to manage scheduling and other account activity.
You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.
WEBSITE CONTENT + INTELLECTUAL PROPERTY
Unless otherwise indicated, text, graphics, branding, photography, logos, videos, and other original content on this website are owned by or licensed to Pittsburgh Fitness Project and may not be copied, republished, distributed, or commercially used without permission.
THIRD-PARTY LINKS
This website may contain links or integrations provided by third parties, including scheduling, payment, social media, or other services.
PFP does not control third-party websites and is not responsible for their content, availability, security, or privacy practices.
WEBSITE AVAILABILITY
We may modify, suspend, or discontinue portions of the website or its functionality without notice.
We do not guarantee that the website will always operate without interruption or error.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Pittsburgh Fitness Project will not be liable for indirect, incidental, special, or consequential damages arising solely from your use of or inability to use this website.
GOVERNING LAW
These Terms are governed by applicable laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles.
CHANGES TO THESE TERMS
PFP may update these Terms from time to time.
Changes will be reflected by the “Last Updated” date shown at the top of this page.
CONTACT
Questions about these Terms may be directed to:
Pittsburgh Fitness Project
5500 Butler Street, Suite B
Pittsburgh, PA 15201
info@pittsburghfitnessproject.com
(412) 782-5438